We are a family firm of builders who adapt people’s homes so they can stay independent in them — level-access wet rooms, ramps, wider doors, ground-floor bedrooms. Almost all of it funded by councils through Disabled Facilities Grants, and almost all of it found through someone who recommended us.
* Sample figures for layout — to be confirmed by the client. 98% of work arrives by referral or repeat instruction; typical OT referral to completion around 9 weeks.
Thirty years, told in the entries that changed how we work.
Our founder takes his first council-funded adaptation — a timber-framed ramp and a rail. Job book No. 1 opens.
Before “wet room” was a common phrase. We learn tanking, falls and drainage the careful way, and still use the same standards.
Regular referrals begin through home improvement agencies. We start joining OT visits to measure while the assessment is fresh.
First bedroom-and-bathroom extension for a young man returning home from hospital. Extensions become a third of our work.
Tom joins full-time after training as a site manager. Health and safety paperwork moves off the kitchen table.
Urgent hospital-discharge adaptations continue under new site procedures written with our council partners.
Four thousand entries and counting. The first page still sits in the office, a little coffee-stained.
Everything an occupational therapist is likely to recommend, built by our own people, to the specification in the OT’s report.
Baths out, level floors in: tanking, falls to a floor drain, anti-slip finishes, seats, rails and thermostatic controls.
6–10 daysConcrete, masonry or modular ramps at safe gradients, with handrails and level door thresholds.
2–5 daysOpenings widened for wheelchairs and walking frames, with lintels, new frames and making good.
1–3 daysStructural openings, trimming, power supplies and making good so the lift installer can fit on the day.
2–6 daysFull design-and-build, from planning and Building Control to the final snag — for people who can no longer use the stairs.
8–14 weeksHeight-adjustable worktops and hobs, pull-down storage, knee space and reachable controls.
4–8 daysCeiling reinforcement for tracked hoists, and rails fixed into sound structure, not plasterboard.
1–4 daysFirm, level routes from the pavement to the door, with dropped kerbs arranged with the highways team.
3–7 daysDurations are typical sample ranges on site, not quotes.
Copied from the book as written, with names and addresses removed. Each one is a sample entry for this mock-up.
| Ref. | Home | Asked for | Days | Remarks |
|---|---|---|---|---|
| 4,112 | 1930s semi, Norwich | Bath to level-access wet room, rails, fold-down seat | 8 | Mrs H. showering on her own again. |
| 4,109 | Bungalow, near Diss | Rear ramp at 1:15, level threshold, door widened to 900 mm | 4 | Garden back in use. |
| 4,097 | Terrace, Lowestoft | Ground-floor bedroom & en-suite extension | 52 | Home from hospital to his own room. |
| 4,090 | Housing association flat, Ipswich | Height-adjustable worktop and hob, lowered sink | 5 | Cooks for the family again. |
Suspended timber floor lowered between joists to get a true level entry. Heated seat position agreed with the OT on day one.
Read the entry →Brick-built ramp with a rest landing, matched to the bungalow so it looks like it was always there.
Read the entry →Narrow rear access meant every block came through by hand. Hoist-ready ceiling fitted before plastering.
Read the entry →The people who refer us, and the people whose homes we work in.
They read the whole report, not just the drawing. When the bathroom turned out smaller than the plans, they rang me before changing anything. That’s why I recommend them.
Their paperwork arrives complete and their prices are the prices. Over many years I can’t think of a grant file of theirs I had to chase.
Mum was anxious about builders in the house. They explained each day before they started, cleaned up every evening, and asked her how she wanted the rail. She still talks about them.
The schemes and registers we belong to. Each slot below will hold the official mark once supplied.
Accreditation marks are placeholders; memberships to be confirmed by the client.
For grants officers and framework managers: everything usually asked for at supplier approval, kept current and ready to download.
Sample values — certificates to be supplied.
The same order of work we’ve followed for three decades, whether the referral comes from an OT, a grants officer or a home improvement agency.
From the OT, council or agency. We acknowledge the same working day.
We visit with the OT where possible, measure, and talk to the person who lives there.
An itemised schedule of works to the OT’s specification, for the grant approval.
A named site lead, a start and finish date, and a daily word with the household.
Walk-through with the client and OT, certificates to the council, a follow-up call at six weeks.
OTs and grants officers: send a referral by email and we’ll acknowledge it the same working day. Families: ring and ask for Tom — we’re happy to explain how the grant process works before anything is decided.
01603 000 000