Reeve & SonHome adaptations since 1996 Call 01603 000 000
Norfolk & Suffolk · Family firm since 1996

Making your home easier to live in, with as little upheaval as we can.

We are local builders who adapt homes for disabled and older people: safer bathrooms, level ways in and out, wider doors, rooms downstairs. Most of our work is paid for by the council, and we’ll explain everything as we go.

  • Every worker DBS-checked
  • Same faces each day
  • Tidied up every evening
Illustration: a front door standing open at the top of a gentle ramp with a handrail, a potted plant beside it and the sun overhead. 12
Our promises

What happens when we’re in your home

Having builders in is a big thing, especially when your home is also where you rest, get care and feel safe. This is how we work, every job, every day.

  • We ring before we arrive

    You’ll get a call the day before, and a knock at the time we said. No surprises on the doorstep.

  • You’ll know who is coming

    The same small team from start to finish, all wearing ID, all DBS-checked. We’ll tell you their names before day one.

  • You can keep washing and using the toilet

    We plan the work so you always have a working toilet and a way to wash, every single night.

  • Dust sheets down, tidy every evening

    We protect floors and furniture, keep walkways clear for frames and wheelchairs, and leave each room safe at the end of the day.

  • We work around your day

    Carer visits, medication times, a regular nap or a hospital appointment — tell us and we’ll plan the noisy bits around them.

  • Plain words, not jargon

    Each morning we’ll say what we’re doing that day. Ask anything, as often as you like — or ask us to talk to a family member instead.

Step by step

From the first visit to the last day

Most people come to us through an occupational therapist (often called an OT) from the council. Here is what usually happens next.

  1. Before we’re involved

    An occupational therapist visits you

    They talk with you about what’s getting harder at home, and recommend changes that would help — a wet room, a ramp, a stairlift.

  2. A few weeks later

    The council looks at funding

    Often this is a Disabled Facilities Grant. The council or a home improvement agency helps with the forms, and then asks us to price the work.

  3. About an hour, at your home

    We come to measure up

    We’ll look at the room, measure carefully and listen to how you’d like to use it. Have someone with you if you’d like.

    Usually Tom, our director, and sometimes your OT too.

  4. Once the grant is approved

    We agree a start date with you

    We’ll write to you with the date, how many days it should take and who will be coming. If a date doesn’t suit, just say.

  5. Typically 1–2 weeks for a bathroom

    The work days

    We arrive when we said, protect your home, and explain each morning what the day involves. You stay in your home throughout.

    Your site lead is your contact for any worry, big or small.

  6. The last day

    We show you everything

    We walk through the finished room with you, show you how things work, clean up properly and leave you with a simple guide and our number.

  7. After we’ve gone

    We’re still here

    We ring a few weeks later to check all is well. If anything isn’t right, we come back and put it right.

What we do

Changes that help you stay at home

Safer bathrooms

Baths swapped for level-access wet rooms with a seat, rails and a floor you can walk or wheel straight onto.

Getting in and out

Ramps, level doorsteps, wider paths and dropped kerbs, so the front door is no longer a barrier.

Wider doors

Doorways opened up for wheelchairs and walking frames, with easy-grip handles.

Moving between floors

Getting your home ready for a stairlift or a through-floor lift, and making good afterwards.

A room downstairs

Ground-floor bedroom and bathroom extensions, so you can live comfortably on one level.

Kitchens and small changes

Worktops at the right height, grab rails, and strong ceilings ready for a hoist. Small changes often matter most.

The people at your door

Meet the team

A family firm, now in its second generation. Many of our team have been with us for more than a decade.

  • Graham Reeve

    Founder, 1996

    Started the firm after years as a joiner. Still pops in to check the rails are straight.

  • Tom Reeve

    Director

    Does most first visits, and is the person OTs and councils talk to.

  • [Name]

    Site lead

    Runs each job day to day. Your first call for any question while we’re working.

  • [Name]

    Office & bookings

    Answers the phone, arranges dates, and makes sure you always know what’s next.

Names and details shown are placeholders, to be confirmed.

Homes we’ve adapted

A few recent stories

Sample story

Showering alone again

A 1930s semi where the bath had become impossible. We fitted a level wet room with a fold-down seat, and widened the door for a walking frame.

  • 8 working days
  • Council grant
  • Stayed at home
Sample story

Out to the garden, and the shops

Three steps meant a wheelchair user hadn’t left home unaided in a year. A gentle ramp and handrails changed that in a week.

  • 5 working days
  • Housing association
Sample story

A bedroom on the ground floor

After a stroke, the stairs were no longer safe. A small extension gave a bedroom and wet room downstairs, with a ceiling ready for a hoist.

  • 11 weeks
  • Grant plus council top-up

What families say

Dad was so worried about strangers in the house. By the second day he was making them tea. They explained everything, cleaned up every night, and now he can get himself showered without waiting for help.
Son of a client, wet room in Norfolk · Sample testimonial — to be replaced
For occupational therapists and council teams

The paperwork, all in order

We’ve worked alongside OTs, grants officers, home improvement agencies and housing associations for thirty years. Here’s what you’ll usually ask for.

At a glance

years adapting homes
30
homes adapted
4,000+
councils and housing providers
14
RIDDOR-reportable incidents
0
of work from referral or repeat clients
98%
public liability insurance
£10m

Sample figures — to be confirmed before publishing.

Accreditations

  • CHASLogo slot — to be supplied
  • Constructionline GoldLogo slot — to be supplied
  • SafeContractorLogo slot — to be supplied
  • TrustMarkLogo slot — to be supplied
  • ISO 9001Logo slot — to be supplied
  • ISO 45001Logo slot — to be supplied
  • Which? Trusted TraderLogo slot — to be supplied
  • Federation of Master BuildersLogo slot — to be supplied
My clients often feel anxious before work starts. Reeve & Son take the time to explain, and the finished adaptations are exactly what I specified.
Occupational Therapist, county council · Sample — to be replaced
Itemised quotes, photos at each stage and paperwork that’s always complete. They make a grants officer’s job easier.
Grants Officer, district council · Sample — to be replaced
Questions people ask us

You might be wondering…

Will I have to pay anything?

Most of our work is paid for through a Disabled Facilities Grant from your council. Depending on your circumstances there may be a contribution; your council or OT will explain this before any work is agreed. We never ask you for money on the doorstep.

Can I stay at home while you work?

Almost always, yes. We plan the job so you keep a working toilet and a way to wash every night. For bigger jobs like extensions, we’ll talk through the plan with you and your family first.

How long does a wet room take?

A typical bathroom-to-wet-room conversion takes around one to two weeks. We’ll give you a clear timetable before we start.

Who will be coming into my home?

A small team who are all DBS-checked and wear ID. We’ll tell you their names in advance, and the same people will be with you from start to finish.

Can a family member speak to you for me?

Of course. With your permission, we’re happy to keep a son, daughter, friend or carer updated, and to arrange visits when they can be there.

I haven’t seen an OT yet. Where do I start?

Contact your local council’s adult social care team and ask for an occupational therapy assessment. Or ring us — we’re happy to explain how it works in your area.

Talk to a real person

Ring the office and you’ll speak to someone who knows your job. If it’s easier, ask a family member or carer to call for you.

01603 000 000

or email enquiries@reeveandson.example

When we’re here

  • Monday to Friday, 8am to 5pm
  • Answerphone out of hours — we ring back next morning
  • Covering Norfolk & Suffolk