Level-access wet rooms
Bath and shower conversions with gradient floors, anti-slip finishes and space to turn.
Typical: 6–10 working daysFor occupational therapists
Your recommendation, built the way you specified it.
We have turned OT recommendations into working homes across Norfolk and Suffolk since 1996. You get a named contact, a site visit within days, and drawings you can check against your assessment before anyone lifts a tool.
- Joint site visit offered on every referral
- We query a spec before we change it, never after
- Handover photos and measurements sent to you
Most useful for OTs:
Thirty years of referrals
Quietly relied on since 1996
Almost all of our work comes from therapists, grants teams and housing providers who have used us before. That's the record we want you to judge us on.
30years adapting homes, second generation of the family
4,000+homes adapted across Norfolk and Suffolk
14councils and housing providers worked with
0RIDDOR reportable incidents
98%of work from referral or repeat clients
11 wksaverage from OT referral to completed works
5 daystypical wait for a first survey visit
1named contact for you from start to finish
Sample figures — illustrative placeholders, to be confirmed by the firm.
What we build
Adaptations we deliver every week
Grant-funded or privately paid, the standard is the same.
Ramps and level thresholds
Gradients planned to the user and the site, with handrails, landings and drainage.
Typical: 2–5 working daysDoor widening
Openings widened for wheelchairs and walking frames, with lintels, frames and making good.
Typical: 1–3 days per openingStairlift and through-floor lift prep
Structural openings, trimming, power and making good, co-ordinated with the lift installer.
Typical: 3–8 working daysGround-floor extensions
Bedroom and bathroom extensions so someone can live on one level, from planning to handover.
Typical: 10–16 weeks on siteKitchen adaptations
Height-adjustable worktops and hobs, pull-down storage and knee space where it's needed.
Typical: 5–10 working daysGrab rails and hoist-ready structure
Rails fixed into solid backing, and ceilings strengthened for track hoists with load notes.
Typical: same week for minor worksDropped kerbs and access paths
Firm, level routes from the road to the door, with highways applications handled for you.
Typical: 3–6 working daysFor OTsFor grants officers
Referral pathway
From your assessment to a finished adaptation
Five stages, one named contact. At each stage you know what happens next and when.
-
Referral received
We acknowledge it the same working day and give you the name of your contact.
Day 0–1 -
Survey visit
We phone the client first, then measure and photograph. You're welcome to join.
Within 5 working days -
Drawings and schedule
A marked-up plan and priced schedule for you to check against your recommendation.
Within 10 working days -
Grant approval and start date
Once the grant is approved we agree a start date with the client, never imposed.
Set by the grant timeline -
Build, handover, sign-off
Photos, final measurements and certificates sent to you and the grants team.
Handover pack in 2 days
For OTsFor grants officers
Planning ahead
Typical lead times
Updated each month so you can give clients an honest answer. Urgent cases (hospital discharge, end of life) are prioritised; tell us on the referral.
| Adaptation | Referral to survey | Approval to start | Time on site |
|---|---|---|---|
| Level-access wet room | 3–5 days | 3–4 weeks | 6–10 days |
| Ramp or level threshold | 3–5 days | 2–3 weeks | 2–5 days |
| Door widening | 3–5 days | 2–3 weeks | 1–3 days each |
| Stairlift or through-floor lift prep | 5 days | Matched to lift supplier | 3–8 days |
| Kitchen adaptation | 5 days | 4–5 weeks | 5–10 days |
| Ground-floor extension | 5–7 days | Planning dependent | 10–16 weeks |
| Minor works (rails, steps, lighting) | 1–3 days | Same or next week | Half a day |
Bars show relative time on site. Lead times are indicative and depend on grant approval and materials.
For OTs
Make a referral
Everything we need, nothing we don't
Tick through the checklist while you fill in the form. If something isn't ready yet, send what you have and we'll start with the survey.
What we need from you
0 of 6 ready
Referral form Mock-up, not yet connected
For OTsFor grants officers
Spec and standards
Built to the guidance you work from
We're builders, not therapists, so your recommendation leads. These are the standards we check it against, and where we'll ring you if something on site doesn't fit.
Approved Document M awareness
Door widths, threshold heights, turning space and WC layouts checked against current access guidance before we price.
Building Regulations, Part MTurning circles and clear space
1500mm turning space marked on every wet-room and bedroom drawing where the room allows it, and flagged where it doesn't.
Shown on survey drawingsLevel thresholds and falls
Shower floor gradients set so water drains without creating a slope that's hard to manoeuvre on.
Wet-room floor build-up notesRails into solid backing
Every grab rail fixed into timber noggins or masonry, heights confirmed with you or marked on site with the client.
Fixing schedule in handover packHoist-ready structure
Ceiling strengthening for track hoists with a load note from the structural engineer, so the hoist supplier can fit with confidence.
Engineer's note suppliedColour contrast and lighting
Contrasting rails, sanitaryware and floor edges for people with low vision, where your assessment asks for it.
Finish scheduleGuidance references are indicative; the firm's own compliance wording is to be supplied.
Recent work
Case studies
Photo: finished wet room
to be supplied
to be supplied
Sample case study
Bath to level-access wet room, 1930s semi
- Referred by
- Community OT
- Funding
- Disabled Facilities Grant
- On site
- 8 working days
Tight 1.9m room: we moved the door to create a 1500mm turning space and kept the client's bath until day three so she could wash.
Read the case studyPhoto: ramp and new threshold
to be supplied
to be supplied
Sample case study
Ramp and level threshold for hospital discharge
- Referred by
- Hospital discharge OT
- Funding
- Council fast-track
- On site
- 3 working days
Referral on Monday, surveyed Tuesday, finished the Friday before discharge, with a temporary ramp in place on day one.
Read the case studyPhoto: ground-floor extension
to be supplied
to be supplied
Sample case study
Ground-floor bedroom and shower room
- Referred by
- Children's OT
- Funding
- DFG plus top-up
- On site
- 13 weeks
A hoist-ready bedroom for a teenager, planned around school holidays and built with the family living at home.
Read the case studyIn their words
What referrers and families say
Sample testimonials, to be replaced with real ones
OT
"They ring me before they change anything, not after. When a room can't take the full turning circle, I hear about it at survey stage with options, not on handover day."
Grants officer
"Their schedules of work are clear enough to approve without a round of queries, and the documents are always in date. That saves weeks on a grant."
Family
"Mum was worried about builders in the house. They explained each day what was happening, kept the hall clear for her frame, and she could shower on her own again by the second week."
For grants officers
Procurement document pack
Everything your approved-contractor list asks for
Public liability£10 million
Employer's liability£10 million
OperativesAll DBS checked
Documents reviewedAnnually
- Insurance certificatesPublic and employer's liability · PDF
- Health and safety policySigned by the director · PDF
- Sample RAMSMethod statements and risk assessments · PDF
- Safeguarding policyAdults and children · PDF
- Equality and diversity policyPDF
- Modern slavery statementPDF
- Environmental policyWaste and materials · PDF
- Data protection (GDPR)Privacy notice and data handling · PDF
- DBS and training registerSummary for all operatives · PDF
Document links are placeholders; files to be supplied by the firm.
For grants officers
Accreditations
Schemes and memberships
Accreditation logos to be supplied. Slots shown for layout only.
- CHASAccreditation logo, to be supplied
- Constructionline GoldAccreditation logo, to be supplied
- SafeContractorAccreditation logo, to be supplied
- TrustMarkAccreditation logo, to be supplied
- ISO 9001Certificate, to be supplied
- ISO 45001Certificate, to be supplied
- Which? Trusted TraderAccreditation logo, to be supplied
- Federation of Master BuildersMembership logo, to be supplied
For clients and families
When we're in your home
Calm, tidy and on your terms
- We phone before the first visit and agree times that suit you.
- The same small team each day, with photo ID and DBS checks.
- Dust sheets down, a clear route kept for walking aids and wheelchairs.
- If you lose your bath or toilet for a day, we tell you in advance and plan around it.
- A family member can be your main contact if you'd prefer.
Get in touch
Talk to the person who'll run your job
Referrals, grant queries or a worried phone call about what happens next: all welcome. Office open Monday to Friday, 8am to 5pm.
- Phone 01603 000 000
- Email enquiries@reeveandson.example