Reeve & Son Adaptations · est. 1996

Sheet 01Norfolk & Suffolk1996–2026

Thirty years of adapted homes, on one map.

Every dot is roughly five homes where our family firm has fitted a wet room, a ramp, a wider door or a ground-floor extension, so that someone could keep living independently at home. Move through the years to see the work spread.

How to refer a client Supplier document pack
Completed adaptations · sample 1 dot ≈ 5 homes
Map of adaptations completed across Norfolk and Suffolk A stylised map of Norfolk and Suffolk with the North Sea to the east. Coloured dots mark homes we have adapted, about five homes per dot, using sample data. The densest cluster is around our yard in Norwich, with work spreading across both counties over thirty years. Rings show 25 and 50 miles from the yard. The same figures are listed by district in the coverage table below.

Key: show or hide work types

Black square: our yard in Norwich. Small square: our Suffolk base near Stowmarket (from 2008). Pins A–D: case studies below. Outlined dots: work completed in the year shown.
Work completed up to

2026. Thirty years, more than 4,000 homes, all within a morning's drive of the yard.

Homes adapted
4,247
Councils & housing providers
14
Districts reached
12 of 12
Furthest job from the yard
52 miles
Bar chart of homes adapted each year from 1996 to 2026, rising steadily from about 60 a year to over 200 a year (sample data).

Sample data for this design: counts and locations are illustrative, not client records.

Coverage and response times

Where we work, and how quickly we get there

We cover every district in Norfolk and Suffolk from two bases. These are our typical times from a referral landing with us. If a client's situation is urgent, tell us and we will say honestly what we can do.

Two bases, one team

The main yard is in Norwich. A second crew has worked from near Stowmarket since 2008, so mid and west Suffolk are not an afterthought.

Survey visit

Working days from receiving a referral to a surveyor sitting down with the client at home.

Start on site

Weeks from grant approval to our first day in the home, for a standard wet room or ramp.

All times and counts are sample figures for this design.

Homes adapted by district up to 2026, with typical response times (sample data). Use "Show" to highlight a district's work on the map.
District Homes to date First job Survey visit Start on site

Services

What the dots stand for

Most of our work is specified by an occupational therapist and funded through a Disabled Facilities Grant. The colours match the key on the map.

Wet rooms & bathrooms

  • Bath to level-access wet room conversions
  • Shower tray and over-bath shower replacements
  • Raised and wall-hung toilets, wash-dry toilets
  • Thermostatic showers and fold-down seats

Ramps, paths & doors

  • Ramps with landings and handrails
  • Level thresholds at front and back doors
  • Door widening, new frames and lintels
  • Dropped kerbs, access paths and lighting

Extensions

  • Ground-floor bedrooms and shower rooms
  • Hoist-ready ceilings and structural work
  • Planning, building control and design liaison
  • Families stay at home through the build

Kitchens, lifts & rails

  • Height-adjustable worktops and hobs
  • Stairlift and through-floor lift preparation
  • Grab rails fixed into proper backing
  • Small works alongside larger schemes

Case studies

Pinned on the map

Four homes, four different problems. Hover or tab to a card to find its pin. Sample case studies, to be replaced with real projects.

Pin A · near Dereham
Breckland

Bath to level-access wet room, 1930s semi

A first-floor bathroom on timber joists. We dropped the floor between joists for a true level entry and fitted a fold-down seat and rails.

Duration
8 working days
Funding
Disabled Facilities Grant
Read case study A
Pin B · near Bungay
East Suffolk

Switch-back ramp and level threshold, bungalow

A steep front garden with 4.5 metres to work with. A two-flight ramp with a rest landing, rails both sides and a flush new door.

Duration
6 working days
Funding
Housing association works
Read case study B
Pin C · near Bury St Edmunds
West Suffolk

Ground-floor bedroom and shower room, farm cottage

No room to adapt inside. A single-storey extension with a hoist-ready ceiling, built while the family stayed at home.

Duration
11 weeks
Funding
DFG with discretionary top-up
Read case study C
Pin D · Ipswich
Ipswich

Height-adjustable kitchen, first-floor flat

A wheelchair user cooking for a family. Powered rise-and-fall worktop, knee space under the sink and hob, and a lowered oven.

Duration
5 working days
Funding
Housing provider adaptations budget
Read case study D

How referral works

The route from referral to handover

Six stops. At every one, the OT, the grants team and the household know who to call and what happens next.

  1. Referral

    The OT, grants officer or agency sends the specification or schedule of works.

    Acknowledged in 1 working day

  2. Survey visit

    We measure up and talk the work through with the household, in plain English.

    3–9 working days

  3. Quote

    An itemised quote that follows the schedule line by line, ready for approval.

    Within 5 working days

  4. Approval

    The council or provider approves the grant. We hold a start date and confirm it in writing.

    Set by the funder

  5. The build

    A named site lead, dust sheets down, a working toilet every night, and a tidy site each evening.

    Wet room: 1–2 weeks

  6. Handover

    We show the client how everything works, leave warranties, and invite the OT to check the finished work.

    Last day on site

Track record

Found by referral, for thirty years

We have never advertised. The map grew because OTs, grants officers and families kept passing our number on.

years in business
30*
homes adapted
4,000+*
councils and housing providers
14*
RIDDOR reportable incidents
0*
of work from referral or repeat
98%*
weeks, OT referral to completion (average wet room)
9*

* Sample figures, to be confirmed.

Accreditations

Checked and insured

Logos will appear here once supplied. Certificates are in the document pack.

  • CHASLogo to be supplied
  • Constructionline GoldLogo to be supplied
  • SafeContractorLogo to be supplied
  • TrustMarkLogo to be supplied
  • ISO 9001Certificate to be supplied
  • ISO 45001Certificate to be supplied
  • Which? Trusted TraderLogo to be supplied
  • Federation of Master BuildersLogo to be supplied

Testimonials

From across the patch

Sample testimonials, to be replaced with real ones given with permission.

"I refer across a big rural patch. Reeve & Son turn up in the far corners as reliably as they do in town, and they ring me before they change anything."

Occupational TherapistCounty council adult social care, rural district (sample)

"Their quotes follow the schedule line by line and the paperwork is always complete. That takes days off every grant approval."

Grants OfficerDistrict council private sector housing (sample)

"Dad was worried about builders in the house. They explained each day's work to him and cleaned up every evening. He can shower on his own again."

Son of a clientCoastal Suffolk (sample)

For procurement and grants teams

Index to the document pack

Everything you need to approve us as a contractor. Documents are placeholders until supplied; ask us for any of them in large print or another format.

Insurance and checks

Public liability
£10,000,000
Employer's liability
£10,000,000
Operatives
All enhanced DBS-checked
Frameworks
To be supplied
Download the full pack (ZIP)

Contact

Anywhere on the map, one phone number

Referrals, quotes and questions from families all come to the office, answered by the family.

Sending us a referral?

It helps to include:

  • The OT's specification or schedule of works
  • The client's address and the best way to contact them
  • Anything we should know before visiting: access needs, pets, times to avoid
  • The funding route and grant reference, if known
Email a referral